Privacy Policy


    Personal Data collected for the following purposes and using the following services:

    Contact form
    Personal Data: email address, first name, last name and phone number

    Interaction with external social networks and platforms
    Facebook Like button and social widgets
    Personal Data: Cookies and Usage Data

    Remarketing and behavioral targeting
    AdWords Remarketing and Facebook Remarketing
    Personal Data: Cookies and Usage Data

    Google Analytics
    Personal Data: Cookies and Usage Data

    Displaying content from external platforms
    Google Maps widget
    Personal Data: Cookies and Usage Data

    Google Fonts
    Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service


    The Hotel Hotel Spinale s.r.l. a sole shareholder, with a registered office in Milan at Via G. Boccaccio, 15° , VAT. n. 01794340222, with sales office in Arco (TN) via Santa Caterina 60/C (hereinafter “Holder”), as data controller, informs you pursuant to art. 13 D.Lgs. 30.6.2003 n. 196 (hereinafter, “Privacy Code”) and art. 13 EU Regulation n. 2016/679 (hereinafter, “GDPR”) that your data will be processed in the following manner and for the following purposes:

    1. Purpose of the processing
    The collected data will be used:
    – for processing aimed at fulfilling legal obligations and obligations imposed by tax legislation;
    – for needs related to customer management;
    – for commercial and promotional activities concerning the services offered by the Hotel Spinale s.r.l.

    2. Methods of treatment

    The processing of your personal data is carried out by means of the operations indicated in art. 4 of the Privacy Code and art. 4 n. 2) GDPR and more precisely the: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data is subjected to both paper and electronic and / or automated processing. The Data Controller will process the personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the purposes of service.

    3. Provision of data

    The provision of data is mandatory for you and necessary for the fulfillment of contractual, accounting and tax obligations.
    The owner also announces that any non-communication, or incorrect communication, of any of the mandatory information, has emerging consequences:

    – the impossibility of the holder to guarantee the adequacy of the treatment itself to the contractual agreements for which it is performed
    – the possible non-correspondence of the results of the treatment with the obligations imposed by the fiscal, administrative or labor regulations of the order you have assigned to us.

    4. Scope of communication and dissemination of data

    Your common data, object of the treatment, can be subsequently communicated to other companies or institutions for the following purposes:

    – to comply with legal obligations and obligations imposed by tax legislation;
    – for needs related to customer management and any disputes;
    – for the completion of the contractual relationship.

    Any further communication or dissemination will only take place upon your explicit consent.

    5. Duration of the treatment

    The data will be processed for the entire duration of the contractual relationships established and also subsequently for the fulfillment of any eventual obligations related to or deriving from legal or fiscal obligations.

    6. Rights of the interested party

    In your capacity as an interested party, you have the rights set forth in art. 7 of the Privacy Code and art. 15 GDPR and precisely the rights to:

    i. obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and its communication in an intelligible form;
    ii. obtain the indication: a) of the origin of personal data; b) of the purposes and methods of the processing; c) of the logic applied in case of treatment carried out with the aid of electronic instruments; d) of the identification details of the owner, the managers and the designated representative pursuant to art. 5, paragraph 2 of the Privacy Code and art. 3, paragraph 1, GDPR; e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it in their capacity as designated representative in the territory of the State, managers or agents;
    iii. obtain: a) updating, rectification or, when interested, integration of data; b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data was collected or subsequently processed; c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data has been communicated or disseminated, except in the case where on such fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right;
    iv. object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection; b) to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of automated call systems without intervention of an operator by e-mail and / or through traditional marketing methods by telephone and / or paper mail. It should be noted that the right of opposition of the interested party, set out in point b) above, for direct marketing purposes through automated methods extends to traditional ones and that in any case the possibility remains for the data subject to exercise the right to object even only in 4 part. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications or none of the two types of communication.

    Where applicable, it also has the rights referred to in Articles 16-21 GDPR (Right of rectification, right to be forgotten, right of limitation of treatment, right to data portability, right of opposition), as well as the right of complaint to the Guarantor Authority

    7. Owner, manager and agents

    The holder of the treatment is Mrs. Gabriella Rigatti legal representative of the company, which has appointed the data controllers. The updated list of all the people responsible for the processing of personal data, named by us, with the indication of the related responsibilities can be found by contacting the manager Mr.s Chiara Lazzara at the offices of the Hotel Spinale s.r.l. a sole shareholder, with headquarters in Arco (TN) Via Santa Caterina 60/C, or through telephone number TEL. (+39) 0464-555333.